For an option for Amazon to call back, try this: https://www.amazon.co.uk/gp/help/customer/contact-us?ref_=cu_csp_phone_button&from=gp&source=csp&nodeId=471044&_encoding=UTF8#

Tel:

• 0800 279 7234
• +44 207 084 7911

• 0800 279 7234 - UK Customers
• +44 0 800 279 7234 - UK Free phone UK Customers
• International: +44 203 356 6212 – charges may apply

Amazon indicate and refer to a DHL delivery, but they do not usually use DHL, so you will not find that tracking number that Amazon provides on the DHL site.

Instead they actually use ParcelForce.