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citrix:headset_not_working

Citrix - Headset not working

Add AllowAudioInput=True to the .ICAClient/wfclient.ini file in your home directory.

~/.ICAClient/wfclient.ini
[WFClient]
...
...
AllowAudioInput=True

NOTE: Ensure that this AllowAudioInput=True is placed within the [WFClient] section.


Restart an ICA session

Disconnect and then reconnect to an ICA Session.


Check Audio and Microphone settings

In Windows:

  • Ensure that the Citrix Audio is enabled.

  • Ensure that the Citrix Microphone is enabled.

In Skype for Businesss, notice that both Speaker and Microphone refer to Citrix HDX Audio.

NOTE: Test that the Audio and Microphone are both working by clicking on the Check Call Quality button.

Remember also to configure your device's audio and recording settings appropriately.

citrix/headset_not_working.txt · Last modified: 2020/07/15 09:30 by 127.0.0.1

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