====== Windows 10 - Reset a Windows 10 device ====== * Back up any info that you want to save. * Select **Start​ > Settings > Update & Security > Backup > Add a drive**, and then choose an external drive. * Backup the info needed. * Select **Start​ > Settings > Update and security > Recovery**. * Under **Reset this PC**, select **Get started**, and then follow the instructions on the screen. **NOTE:** Resetting the device removes the files, settings, and apps, then re-installs Windows. ---- ===== References ===== https://support.microsoft.com/en-us/account-billing/before-you-sell-or-gift-your-windows-10-device-or-xbox-one-78ee8071-c8ab-40c4-1d89-f708582062e4