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--- trains:delayed_trains [2017/01/17 09:14] – peter
+++ trains:delayed_trains [2020/07/15 09:30] (current) – external edit 127.0.0.1
@@ Line 61: / Line 61: @@
 Raise a claim under section 75 of the Consumer Credit Act with your credit card company - after estimating say 50 per cent of journeys being disrupted - so ask for half of the money back.
+Section 75 of the Consumer Credit Act makes your credit card firm protect purchases of £100 to £3,000 for free.
+If you have bought your rail tickets for more than £100 on a credit card, you can make a claim - and should give evidence that the company did not provide the goods or services that were included in the terms of sale.
+Refunds cannot be given if your credit card firm believes you have already got 'a replacement product or service or other compensation from the supplier in settlement of this claim'.
+Therefore compensation you have already claimed from the train firm could reduce what you can get.
+Credit card providers can send you a form to fill in so you can make a claim for non-receipt of goods or services.